About Segway Communications

Segway Communications is one of the largest privately held hosted enhanced messaging service provider companies in the United States. Since 1977, we have met the messaging needs of more than one million clients in the U.S. and Canada—including many Fortune 500 companies, US, State and Local Government Agencies. Even some telephone companies outsource their subscribers’ voicemail needs to us.

Industry Leadership

Segway pioneered the hosted messaging services industry, years before terms like “Cloud” and “Hosted”, or even “Voice Mail” were coined. In 1977, we were the first company to introduce hosted voicemail services for businesses. Since then we have continued to lead the way with advances such as:

  • Our App adds texting to your landlines and toll free numbers
  • Our App converts Voicemail to Text Messages and Texts Your Messages To Your Phone
  • Our App transcribes voicemail and sends the messages to email to be read like any other email
  • Redirecting callers to remote offices and to the cell phones of off-site personnel
  • Voice and Fax messages delivered to Email
  • Internet and Desktop Faxing, where sending a fax is as easy as sending an email
  • Virtual (Cloud Based) Voicemail Systems
  • Virtual (Cloud Based) Automated Attendants
  • Employee Weather & Emergency Hotlines
  • Question and Answer Mailboxes
  • Special Programs for the MLM Industry

Low-Cost Hosted (Virtual) Solutions

Hosting means that we make all the investment in the equipment and its maintenance. We hire all the technicians and the support personnel. And we continually upgrade our systems with new technology. No equipment is placed in your office. There’s no equipment for you to buy, fix, or outgrow. All the technology is located in our Central Offices that provide our services to tens of thousands of cities in 131 countries worldwide.

Unsurpassed Customer Service and Support
Every client is assigned an Account Management Advisor, an experienced professional who knows your company’s needs, your system, and how to help you maximize it for greater profit and productivity. Your US Based Account Management Advisor is your “point-person” for all your issues—from setting up your system, to implementing changes as your needs evolve, to facilitating technical support. We also have an All US Based in-house team of highly skilled technicians who support our systems 24/7.

Debt-free, Stable, and Secure

We’re debt free and consistently profitable, which allows us to aggressively reinvest in technology. We pride ourselves on our lasting customer relationships, and commitment to the highest standards of business integrity. And, in a world of high turnover rates, our average employee has been with us for more than eight years.

Click Here to see a partial list of Segway clients.

Call or Text Segway
877.SegwayCom
(877.734.9292)
International: +1.310.478.4949

PS: Want to know how our landlines and toll free numbers can receive texts? Your’s can too. Find out how.

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